Privacy Policy

Introduction

At Vinruu Creations, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us for inquiries.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

 

Place an order through our website
Submit a contact form
Request a custom artwork design
Subscribe to updates or promotions
Contact us through phone, email, or WhatsApp

 

The information we may collect includes:

 

Full name
Email address
Phone number
Billing and delivery address
Order details
Payment-related details
Custom artwork requirements
Uploaded reference images or design files
Messages and communication details

How We Use Your Information

We use your information to:

 

Process and deliver your orders
Respond to inquiries and custom design requests
Prepare quotations and confirm order details
Provide customer support
Improve our products, services, and website experience
Send order updates, delivery updates, and important notices
Share promotional updates, only where permitted

 

We do not sell, rent, or trade your personal information to third parties.

Payment Information

Payments made through our website may be processed by secure third-party payment providers. Vinruu Creations does not store your full payment card details on our website.

Payment information is handled according to the security and privacy policies of the selected payment gateway or banking service.

Custom Design Files and Images

When you send reference images, room photos, artwork ideas, logos, or design files for custom orders, we use them only to understand and complete your requested artwork.

We will not share your personal design files publicly without your permission.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze website performance, and support shopping cart functionality.

You can disable cookies through your browser settings, but some website features may not work properly.

Sharing of Information

We may share limited information only when necessary with:

 

Delivery or courier service providers
Payment processing providers
Website hosting or technical support providers
Legal or regulatory authorities, if required by law

 

These parties are expected to handle your information securely and only for the required purpose.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security, so we encourage customers to use secure devices and networks when placing orders.

Data Retention

We keep your personal information only for as long as necessary to complete orders, provide customer support, maintain business records, and comply with legal or accounting requirements.

Your Rights

You may contact us to:

 

Request access to your personal information
Ask us to correct inaccurate details
Request deletion of your personal data where applicable
Withdraw permission for promotional communication
Ask questions about how your information is used

Third-Party Links

Our website may contain links to third-party platforms such as social media pages, payment gateways, or delivery services. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our website is intended for general customers and is not designed to knowingly collect personal information from children. If we become aware that personal information from a child has been submitted without proper consent, we will take steps to remove it.

 

Our website may contain links to third-party platforms such as social media pages, payment gateways, or delivery services. We are not responsible for the privacy practices or content of those external websites.

Updates to This Privacy Policy

Vinruu Creations may update this Privacy Policy from time to time to reflect changes in our services, website features, or legal requirements. The updated version will be posted on this page with the revised date.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

 

Vinruu Creations
Email: info@vinruucreations.com
Website: www.vinruucreations.com